案例 05 · 省级电网现场语音 RAG · 工单填报 -55% · 现场查询 10 分钟 → 30 秒¶
TL;DR: 省级电网现场语音 RAG · 工单填报 -55% · 现场查询 10 分钟 → 30 秒. 方向: RAG 知识库. 业务规模: provincial power grid, field-deployed. 关键硬指标: maintenance-ticket filing -55%, field query 10min → 30s. 技术栈: whisper-large voice + tri-source RAG (manuals + incidents + SOPs). 我的角色: voice pipeline, tri-source fusion, on-site deployment. 客户名已隐去 (NDA).
- 方向: RAG 知识库
- 行业: utilities-power-grid
- 业务规模: provincial power grid, field-deployed
- 硬指标: maintenance-ticket filing -55%, field query 10min → 30s
Problem (业务问题)¶
现场维修工手戴手套无法打字, 工单填报靠回办公室, 查询手册要翻几十本, 影响响应时效.
Solution (解决方案)¶
whisper-large 语音识别 · 现场对讲, tri-source RAG (维修手册 + 历史工单 + SOP), 车载 4090 边缘部署.
Tech Stack¶
whisper-large voice + tri-source RAG (manuals + incidents + SOPs)
Result (硬指标)¶
maintenance-ticket filing -55%, field query 10min → 30s
My Role (我的角色)¶
voice pipeline, tri-source fusion, on-site deployment
相关¶
客户名已隐去 · 硬指标真实 · NDA 下可披露真实客户.